Privacy Policy

This Privacy Policy applies to Red Death LLC, doing business as Red Death, including the Red Death website, online store, contact forms, and related online services. In this Privacy Policy, "Red Death," "we," "our," and "us" refer to Red Death LLC.

Red Death respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a contact form, purchase products through our online store, or communicate with us.

By using this website or online store, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Information You Provide to Us

When you contact Red Death, submit a form, place an order, or communicate with us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Product preferences
• Appointment, booking, or inquiry details
• Message content or project details
• Any other information you choose to provide

Please do not submit sensitive personal information through our contact form, such as Social Security numbers, financial account numbers, passwords, medical records, or other highly sensitive information.

Information Collected Automatically

When you visit our website or online store, certain information may be collected automatically through cookies, analytics tools, server logs, Shopify, or similar technologies. This may include:

• Pages visited
• Products viewed
• Time spent on the website
• Browser type
• Device type
• Referring website or search engine
• General location information
• IP address
• Website usage activity
• Shopping cart activity

2. How We Use Information

Red Death may use collected information to:

• Respond to inquiries
• Process and fulfill online orders
• Provide order confirmations, shipping updates, and customer support
• Communicate about products, services, appointments, or requests
• Prepare responses to booking, tattoo, art, merchandise, or general inquiries
• Improve our website, online store, products, and user experience
• Analyze website and store traffic
• Maintain website and store security
• Prevent fraud, abuse, or unauthorized transactions
• Manage business records
• Comply with applicable legal obligations

We do not sell your personal information.

3. Contact Forms and Communications

When you submit a contact form or otherwise reach out to Red Death, we use the information you provide to respond to your inquiry and communicate with you about your request.

By submitting a form or contacting us, you agree that Red Death may contact you using the information provided, including by email, phone, or other appropriate communication methods.

4. Shopify and Online Store

Red Death uses Shopify to operate its online store. When you browse the store, add items to your cart, place an order, or complete a purchase, Shopify may collect and process information necessary to provide storefront functionality, process transactions, support fraud prevention, and complete order fulfillment.

This may include information such as your name, email address, billing address, shipping address, payment-related information, order details, device information, IP address, and shopping activity.

Payment information is generally processed by Shopify and/or third-party payment processors. Red Death does not directly store full credit card numbers or complete payment card details through the website.

Shopify and payment providers may process your information according to their own privacy policies and terms. We encourage you to review Shopify's privacy policy and any applicable payment provider policies before completing a purchase.

5. Payments

If you make a purchase through our online store, payment information may be handled by Shopify, Shopify Payments, PayPal, credit card processors, or other third-party payment providers.

Red Death does not control the privacy or security practices of these third-party payment processors. Please review the applicable payment provider's privacy policy and terms before submitting payment information.

6. Shipping and Order Fulfillment

If you purchase a physical product, we may use your information to fulfill and ship your order. This may require sharing limited information with shipping carriers, fulfillment providers, printing providers, or other service providers involved in completing your order.

This information may include your name, shipping address, contact information, and order details.

7. Google Analytics, Shopify Analytics, and Similar Tools

Red Death may use Google Analytics, Shopify analytics, or similar tools to understand how visitors interact with our website and online store.

These tools may collect information such as pages visited, products viewed, time spent on the website, browser type, device type, referring pages, general location information, IP address, and website usage activity. These tools may use cookies or similar technologies to collect this information.

Google, Shopify, and other analytics providers may process this information according to their own privacy practices. You may control cookies through your browser settings or use available opt-out tools where applicable.

8. Cookies and Tracking Technologies

Our website and online store may use cookies or similar technologies to improve functionality, operate the shopping cart, process checkout, measure website traffic, understand visitor behavior, and improve the website experience.

Cookies are small files stored on your device by your browser. You can configure your browser to refuse cookies or notify you when cookies are being used. However, some parts of the website or online store may not function properly if cookies are disabled, including shopping cart and checkout features.

We may use cookies for:

• Website and store functionality
• Shopping cart and checkout operation
• Order processing
• Analytics and performance measurement
• Understanding visitor behavior
• Improving website content, layout, products, and services
• Security and fraud prevention

9. Marketing Communications

If you choose to sign up for emails, promotions, updates, or other marketing communications, we may use your contact information to send those communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

We may still send non-marketing messages related to orders, customer service, appointments, transactions, or important business communications.

10. Service Providers

We may use trusted third-party service providers to help operate our website, run our online store, process payments, fulfill orders, ship products, analyze traffic, manage communications, provide email services, or support business operations.

These providers may have access to limited information only as needed to perform their services.

Examples may include:

• Shopify and ecommerce service providers
• Payment processors
• Shipping carriers
• Fulfillment or printing providers
• Website hosting providers
• Analytics providers
• Email and communication providers
• Domain or technical service providers

11. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure.

However, no website, internet transmission, hosting environment, ecommerce platform, payment system, email system, or electronic storage method is completely secure. We cannot guarantee absolute security of information submitted through the website, online store, or other communication methods.

12. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

13. Your Choices

You may choose not to provide personal information through the website or contact form. However, certain information may be required to complete purchases, ship orders, or respond to inquiries.

You may also disable cookies through your browser settings, though some website or store features may not work properly if cookies are disabled.

If you would like to request that we update or delete information you previously provided, you may contact us using the contact information listed below.

14. Third-Party Links

Our website or online store may contain links to third-party websites, social media pages, payment platforms, booking tools, shipping providers, or other services.

Red Death is not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

15. Children's Privacy

Our website, online store, and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

16. Changes to This Privacy Policy

Red Death LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the website or online store after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact:

Red Death LLC
Website: https://www.reddeath.net/
Email: brandon@reddeath.net